FOR UNAUTHORIZED DEBIT CARD TRANSACTIONS PLEASE CALL 1-866-902-5860 OPTION 4.
For your protection, IBC Bank has implemented an anonymous Fraud and Code of Ethics and Business Conduct Hotline - toll free 1-800-894-6076. Note: You cannot reach this number from an IBC telephone. Please call this number from an outside phone.
This is not a Customer Service or complaint line.
This line is for employees, customers, and others to report possible instances of bank fraud or violations of IBC's Code of Ethics and Business Conduct or laws or regulations related to the provision of consumer financial products and services committed by employees, customers, or others.
Bank fraud includes financial statement fraud, Bank Secrecy Act violations, and other types of fraud such as conflicts of interest, bribes and kickbacks, cash asset misappropriations or misconduct.
IBC is very interested in the information you have to provide. The more details you are able to share, the easier it will be for IBC to determine if a crime and/or violation was committed. The information we are looking for is as follows:
Date and time of activity
Location of activity
Who committed the alleged act?
What exactly happened?
Where did it take place?
When did it happen?
How was the alleged act committed?
Who else has knowledge of the alleged act?
Did you report this to anyone else? If yes, who?
Would you like to be contacted regarding your report?
You are encouraged but not required to leave contact information.
The message you leave will be forwarded to Internal Audit Services and will receive prompt review and attention, as required. All Complaints will be kept confidential except to the extent IBC determines disclosure is required in connection with an ensuing evaluation or investigation or in order to comply with applicable law.
