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Mobile Device Messaging Scams

Avoid Text SCAMS - DON'T Reply

Mobile device scams and malicious activity continue to target mobile device users more than ever before. There is a lot of sensitive information on mobile devices and fraudsters are using methods other than email to gain access to this sensitive information - like text messaging, messaging platform apps, gaming, and social media apps.
 

If you receive a text message you weren't expecting, and it asks you to give personal information, or reply YES or NO, or STOP to Opt Out of the message, don't click on any links or respond to the message. IBC Bank or any LEGITIMATE company would not ask for information about your account or card number by text. If you think the message might be legitimate, contact the company directly using a listed phone number or contact information on the company website. If the message contains a phone number to call, do not use that number.

Unfortunately, IBC does not have a way to stop or block the phishing text messages; this is dependent on the mobile provider. Below are some ways to report suspicious text messages:

Alert AT&T by forwarding the suspicious text to 7726 on your device. Messages delivered to 7726 are complimentary. If you cannot view the number, forward the message to abuse@att.net.

You can forward a suspicious text message to the Anti-Phishing Working Group at reportphishing@apwg.org or report it to the FTC.

Go to the Federal Trade Commission or IdentityTheft.gov to learn more.

 
General Links on Texting Scams and how to report from AT&T, T-Mobile and Verizon:
https://www.att.com/support/article/my-account/KM1051831/
https://www.verizon.com/about/account-security/smishing-and-spam-text-messages
https://www.t-mobile.com/support/plans-features/help-with-scams-spam-and-fraud
 
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